Sentinel Housing Website Design

sentinel housing website screen shot

Sentinel Housing Association Limited is based in North Hampshire and was originally formed as a Group in April 2000 from the Hartvale Housing Group, based in Fleet, and Oakfern Housing Association, based in Basingstoke.

The main objectives for the new website design and build were conform to DDA compliancy, make the site accessible to W3C standards and incorporate full content management. The brief included two sites; one corporate and the other for residents.

Both websites are built on a sophisticated (but easy to use) content management system (COSMOS) allowing administrators at Sentinel to update the entire content of both sites. We have also developed a bespoke solution on the corporate site for the HR Department within Sentinel to administer their own area for vacancies through a simple control panel.

After consulting with the residents online participation group we understood the exact requirement and features that the Customers of Sentinel actually wanted: The ability to report repairs, pay rent on-line and most importantly have access to rent statements 24/7.

Our previous website was a static site, which wasn't very engaging or interactive for our customers. The website was difficult and time consuming to update.

By using a Content Managed solution from The Escape, the new site is much easier to manage and we now have a number of authors in different departments updating their own areas. The way the site has been designed complies with all the accessibility criteria and in turn has improved our presence on search engines. The new website from The Escape has proved to be a huge success and we've seen this in the amount of traffic coming onto the site.

Ben Giles, Communications Manager